Last updated May 22, 2023
This privacy notice for Maravista Software LLC
(doing business as
DB Pilot
)
(
"
DB Pilot
," "
we
," "
us
," or "
our
"
), describes how and why we might collect, store, use, and/or share (
"
process
"
) your information when you use our services (
"
Services
"
), such as when you:
- Visit our website
at https://www.dbpilot.io , or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns?
Reading this privacy notice will help you understand your privacy rights and choices. If you do not
agree with our policies and practices, please do not use our Services. If you still have any questions
or concerns, please contact us at
[email protected]
.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details
about any of these topics by clicking the link following each key point or by using our table of
contents below to find the section you are looking for. You can also click here to go directly to our table of contents.
What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you
interact with
DB Pilot
and the Services, the choices you make, and the products and features you use. Click here to learn more.
Do we receive any information from third parties?
We do not receive any information from third parties.
How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We may also process your information for other
purposes with your consent. We process your information only when we have a valid legal reason to do
so. Click here to learn more.
In what situations and with which
parties do we share personal information?
We may share information in specific situations and with specific
third parties. Click here to learn more.
How do we keep your information safe?
We have
organizational
and technical processes and procedures in place to protect your personal information. However, no electronic
transmission over the internet or information storage technology can be guaranteed to be 100% secure,
so we cannot promise or guarantee that hackers, cybercriminals, or other
unauthorized
third parties will not be able to defeat our security and improperly collect, access, steal, or modify
your information. Click here to learn more.
What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you have certain
rights regarding your personal information. Click here to learn more.
How do you exercise your rights?
The easiest way to exercise your rights is by filling out our data subject request form available
here:
[email protected]
, or by contacting us. We will consider and act upon any request in accordance with applicable data protection
laws.
Want to learn more about what DB Pilot
does with any information we collect? Click here to review the notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you
register on the Services, express an interest in obtaining information about us or our products and Services, when you
participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You.
The personal information that we collect depends on the context of your interactions with us and the
Services, the choices you make, and the products and features you use. The personal information we
collect may include the following:
Email addresses
Payment Data.
Our payment process is conducted by our online reseller Lemon Squeezy. Lemon Squeezy is the Merchant
of Record for all our orders. Lemon Squeezy provides all customer service inquiries and handles returns.
Necessary data will be shared with Lemon Squeezy in order to fullfill the payment. You can find the
privacy policy of Lmeon Squeezy here:
https://www.lemonsqueezy.com/privacy
Social Login Data.
We may provide you with the option to register with us using your existing social account details,
like your Google, GitHub, or other online accounts. If you choose to register in this way, we will
collect the information described in the section called
"
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
"
below.
All personal information that you provide to us must be true, complete, and accurate, and you must
notify us of any changes to such personal information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply with law. We may
also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact
with our Services, including:
- To facilitate account creation and authentication and otherwise manage user accounts.
We may process your information so you can create and log in to your account, as well as keep your
account in working order.
- To deliver and facilitate delivery of services to the user.
We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users.
We may process your information to respond to your inquiries and solve any potential issues you
might have with the requested service.
- To send administrative information to you.
We may process your information to send you details about our products and services, changes
to our terms and policies, and other similar information.
- To
fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To save or protect an individual's vital interest.
We may process your information when necessary to save or protect
an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short:
We only process your personal information when we believe it is
necessary and we have a valid legal reason (i.e.
,
legal basis) to do so under applicable law, like with your consent,
to comply with laws, to provide you with services to enter into
or
fulfill
our contractual obligations, to protect your rights, or to
fulfill
our legitimate business interests.
If you are located in the EU or UK, this section applies
to you.
The General Data Protection Regulation (GDPR) and UK GDPR
require us to explain the valid legal bases we rely on in order
to process your personal information. As such, we may rely on
the following legal bases to process your personal information:
- Consent.
We may process your information if you have given us permission
(i.e.
, consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Click here to learn more.
- Performance of a Contract.
We may process your personal information when we believe it is
necessary to
fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legal Obligations.
We may process your information where we believe it is necessary
for compliance with our legal obligations, such as to cooperate
with a law enforcement body or regulatory agency, exercise or defend
our legal rights, or disclose your information as evidence in litigation
in which we are involved.
- Vital Interests.
We may process your information where we believe it is necessary
to protect your vital interests or the vital interests of a third
party, such as situations involving potential threats to the safety
of any person.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific
permission (i.e.
,
express consent) to use your personal information for a specific
purpose, or in situations where your permission can be inferred (i.e.
,
implied consent). You can withdraw your consent at any time. Click here to learn more.
In some exceptional cases, we may be legally permitted under
applicable law to process your information without your consent,
including, for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection
is necessary to assess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and
communicating with next of kin
- If we have reasonable grounds to believe an individual has
been, is, or may be victim of financial abuse
- If it is reasonable to expect collection and use with consent
would compromise the availability or the accuracy of the
information and the collection is reasonable for purposes
related to investigating a breach of an agreement or a
contravention of the laws of Canada or a province
- If disclosure is required to comply with a subpoena, warrant,
court order, or rules of the court relating to the production
of records
- If it was produced by an individual in the course of their
employment, business, or profession and the collection is
consistent with the purposes for which the information was
produced
- If the collection is solely for journalistic, artistic, or
literary purposes
- If the information is publicly available and is specified by
the regulations
In Short: We may share information in specific situations
described in this section and/or with the following
third parties.
Vendors, Consultants, and Other Third-Party Service Providers.
We may share your data with third-party vendors, service providers,
contractors, or agents (
"
third parties
"
) who perform services for us or on our behalf and require access
to such information to do that work.
We have contracts in place with our third parties, which are designed
to help safeguard your personal information. This means that they
cannot do anything with your personal information unless we have
instructed them to do it. They will also not share your personal
information with any
organization
apart from us. They also commit to protect the data they hold on
our behalf and to retain it for the period we instruct.
The
third parties we may share personal information with are as follows:
- Invoice and Billing
- Lemon Squeezy
- Hosting
- Vercel Inc. (USA / Worldwide)
- Cloudflare Inc. (USA / Worldwide)
- AI
- OpenAI, L.L.C. (USA)
- Email Messaging
- Google, Gmail (Alphabet, Inc.) (USA)
- SendGrid (Twilio Inc.) (USA)
We
also
may need to share your personal information in the following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
In Short: If you choose to register or log in to our
Services using a social media account, we may have
access to certain information about you.
Our Services offer you the ability to register and
log in using your third-party social media account
details (like your Google or GitHub logins). Where
you choose to do this, we will receive certain
profile information about your email address from
your social media provider.
We will use the information we receive only for the
purposes that are described in this privacy notice
or that are otherwise made clear to you on the
relevant Services. Please note that we do not
control, and are not responsible for, other uses of
your personal information by your third-party social
media provider. We recommend that you review their
privacy notice to understand how they collect, use,
and share your personal information, and how you can
set your privacy preferences on their sites and
apps.
6. IS YOUR INFORMATION TRANSFERRED
INTERNATIONALLY?
In Short: We may transfer, store, and process your
information in countries other than your own.
Our servers are located in
the
United States . If you are accessing our Services from outside
the
United States , please be aware that your information may be
transferred to, stored, and processed by us in our
facilities and by those third parties with whom we may
share your personal information (see
"
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?
"
above), in
the
United States, Ireland, United Kingdom, and other countries.
If you are a resident in the European Economic Area
(EEA) or United Kingdom (UK), then these countries
may not necessarily have data protection laws or
other similar laws as comprehensive as those in your
country. However, we will take all necessary
measures to protect your personal information in
accordance with this privacy notice and applicable
law.
European Commission's Standard Contractual Clauses:
We have implemented measures to protect your
personal information, including by using the
European Commission's Standard Contractual Clauses
for transfers of personal information between our
group companies and between us and our third-party
providers. These clauses require all recipients to
protect all personal information that they process
originating from the EEA or UK in accordance with
European data protection laws and regulations.
Our Standard Contractual Clauses can be provided upon
request.
We have implemented similar appropriate safeguards with
our third-party service providers and partners and further
details can be provided upon request.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary
to
fulfill
the purposes outlined in this privacy notice unless
otherwise required by law.
We will only keep your personal information for as
long as it is necessary for the purposes set out in
this privacy notice, unless a longer retention
period is required or permitted by law (such as tax,
accounting, or other legal requirements).
No purpose in this notice will require us keeping your
personal information for longer than
the period of time in which users have an account with
us
.
When we have no ongoing legitimate business need to
process your personal information, we will either
delete or
anonymize
such information, or, if this is not possible (for example,
because your personal information has been stored in
backup archives), then we will securely store your personal
information and isolate it from any further processing
until deletion is possible.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information
through a system of
organizational
and technical security measures.
We have implemented appropriate and reasonable
technical and
organizational
security measures designed to protect the security of
any personal information we process. However, despite
our safeguards and efforts to secure your information,
no electronic transmission over the Internet or information
storage technology can be guaranteed to be 100% secure,
so we cannot promise or guarantee that hackers, cybercriminals,
or other
unauthorized
third parties will not be able to defeat our security
and improperly collect, access, steal, or modify your
information. Although we will do our best to protect
your personal information, transmission of personal information
to and from our Services is at your own risk. You should
only access the Services within a secure environment.
9. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or
market to
children under 18 years of age
.
We do not knowingly solicit data from or market to
children under 18 years of age. By using the
Services, you represent that you are at least 18 or
that you are the parent or guardian of such a minor
and consent to such minor dependent’s use of the
Services. If we learn that personal information from
users less than 18 years of age has been collected,
we will deactivate the account and take reasonable
measures to promptly delete such data from our
records. If you become aware of any data we may have
collected from children under age 18, please contact
us at [email protected]
.
10. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:
In some regions, such as
the European Economic Area (EEA), United Kingdom (UK),
and Canada
, you have rights that allow you greater access to
and control over your personal information.
You may review, change, or terminate your account at
any time.
In some regions (like
the EEA, UK, and Canada
), you have certain rights under applicable data protection
laws. These may include the right (i) to request access
and obtain a copy of your personal information, (ii)
to request rectification or erasure; (iii) to restrict
the processing of your personal information; and (iv)
if applicable, to data portability. In certain circumstances,
you may also have the right to object to the processing
of your personal information. You can make such a request
by contacting us by using the contact details provided
in the section
"
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
"
below.
We will consider and act upon any request in
accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe
we are unlawfully processing your personal
information, you also have the right to complain to
your local data protection supervisory authority.
You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm
.
If you are located in Switzerland, the contact
details for the data protection authorities are
available here: https://www.edoeb.admin.ch/edoeb/en/home.html
.
Withdrawing your consent:
If we are relying on your consent to process your personal
information,
which may be express and/or implied consent depending
on the applicable law,
you have the right to withdraw your consent at any time.
You can withdraw your consent at any time by contacting
us by using the contact details provided in the section
"
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
"
below
.
However, please note that this will not affect the
lawfulness of the processing before its withdrawal
nor,
when applicable law allows,
will it affect the processing of your personal information
conducted in reliance on lawful processing grounds other
than consent.
Account Information
If you would at any time like to review or change the
information in your account or terminate your account,
you can:
Contact us using the contact information provided.
Upon your request to terminate your account, we will
deactivate or delete your account and information from
our active databases. However, we may retain some
information in our files to prevent fraud,
troubleshoot problems, assist with any investigations,
enforce our legal terms and/or comply with applicable
legal requirements.
If you have questions or comments about your privacy
rights, you may email us at [email protected]
.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems
and mobile applications include a Do-Not-Track (
"DNT"
) feature or setting you can activate to signal your
privacy preference not to have data about your online
browsing activities monitored and collected. At this
stage no uniform technology standard for
recognizing
and implementing DNT signals has been
finalized
. As such, we do not currently respond to DNT browser
signals or any other mechanism that automatically communicates
your choice not to be tracked online. If a standard for
online tracking is adopted that we must follow in the
future, we will inform you about that practice in a revised
version of this privacy notice.
12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC
PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are
granted specific rights regarding access to your
personal information.
California Civil Code Section 1798.83, also known as
the
"Shine The Light"
law, permits our users who are California residents to
request and obtain from us, once a year and free of charge,
information about categories of personal information
(if any) we disclosed to third parties for direct marketing
purposes and the names and addresses of all third parties
with which we shared personal information in the immediately
preceding calendar year. If you are a California resident
and would like to make such a request, please submit
your request in writing to us using the contact information
provided below.
If you are under 18 years of age, reside in
California, and have a registered account with
Services, you have the right to request removal of
unwanted data that you publicly post on the
Services. To request removal of such data, please
contact us using the contact information provided
below and include the email address associated with
your account and a statement that you reside in
California. We will make sure the data is not
publicly displayed on the Services, but please be
aware that the data may not be completely or
comprehensively removed from all our systems (e.g.
,
backups, etc.).
13. DO WE MAKE UPDATES TO THIS NOTICE?
In Short:
Yes, we will update this notice as necessary to stay
compliant with relevant laws.
We may update this privacy notice from time to time.
The updated version will be indicated by an updated
"Revised"
date and the updated version will be effective as soon
as it is accessible. If we make material changes to this
privacy notice, we may notify you either by prominently
posting a notice of such changes or by directly sending
you a notification. We encourage you to review this privacy
notice frequently to be informed of how we are protecting
your information.
14. HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?
If you have questions or comments about this notice,
you may
email us at
[email protected] or by post to:
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE
THE DATA WE COLLECT FROM YOU?